Frequently asked questions

After your appointment


  • 3-4 hours after your treatment wash the area very gently with tepid water and a gentle soap.
  • Using just your fingertips, gently rub the area for 10 seconds. Rinse the area with tepid water and make sure that all the soap is rinsed away.
  • Blot dry with a clean tissue.
  • Don’t worry! This will not wash away the pigment, it will just remove any blood or excess pigment. This helps to avoid any scabs forming and reduces the risk of infection.
  • Keep it clean. No make up for 2weeks on treated area.
  • Apply a rice grain sized amount of Bepanthen (nappy rash cream) once or twice a day using a cotton bud. Please be sure not to over apply as this can suffocate your skin and delay healing. (Do not apply Bepanthen for the eyeliner).




Essential Information


Please remember that the colour is up to 50% darker straight after the treatment and can take a little time to adjust to the colour and the new shape. The area will start to scab over very slightly and then begin to flake off, you will lose around 30-50% of the colour implanted over the next 7 days and after the first treatment they can be quite patchy and faded looking. The true colour will not come through until up to 4 weeks after the initial treatment. During the healing process, the colour may seem to have disappeared as it is obscured by the healing skin. Under no circumstances should you have further permanent cosmetic work undertaken during the 4-week period.

  • If the aftercare is not followed correctly then the finished result may not be desirable and you may need additional treatments which will be at a further cost to yourself.
  • Because everyone's skin is different and some people's skin takes better to it than others, multiple treatments are sometimes necessary which will be at a further cost to yourself.
  • When having a top up treatment, if the area being treated has faded too much or lost its shape then you may need a second top up treatment which will be at a further cost to yourself.

Infections and allergic reactions although very rare, can happen. To avoid infection please follow the aftercare instructions correctly. An allergic reaction response may include redness, severe itching, swelling, a rash, blistering, dryness or any other symptom associated with an allergy. If this happens, please contact your General Practitioner immediately.